Support>R2Client Issues>During installation, progress gets stuck at 22% or an error message is displayed. Why?

During installation, progress gets stuck at 22% or an error message is displayed. Why?

During installation, progress gets stuck at 22% or an error message is displayed. Why?



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This is usually caused by yourantivirus software blocking the resource file "HCILanguageDll.sll". Please disable/close yourantivirusand reinstall the R2Client. This usually happens when using 360 Antivirus, so we suggest using another antivirus if you use 360.